Transform Every Valet Ticket Into Guest Intelligence

Identify every visitor from the moment they arrive, understand their journey across your property, and unlock real operational insights through a simple WhatsApp interaction.

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70%

Walk-In Visitors Identified

3x

Repeat Guests Recognized

90%

Feedback Response Rate

Transforming Property Entrances Into Smart Insight Hubs

VIPark goes beyond valet operations by turning each arrival into a powerful data point. Using a simple WhatsApp scan, every visitor is identified, their visit purpose is captured, and real-time insights are generated, giving your team complete visibility into guests who were previously invisible to the property.


  • Identify walk-in guests instantly, from diners and spa visitors to day-pass users and meeting attendees.


  • Understand guest intent before they enter, ensuring the right service from the first interaction.


  • Automate arrival and check-in workflows through WhatsApp without apps, paperwork, or delays.


  • Recognize VIPs and repeat visitors in real time to elevate service and personalize experiences.

Valet Parking Today is Chaos in a Tuxedo

Smart Features for Valet

VIPark identifies every arriving guest, validates their destination, and turns each visit into real-time insights for your hospitality team.

Arrival Visibility

Make every guest visible from the moment they enter your property, no more unknown walk-ins.


  • Identify diners, spa visitors, day-pass users, and meeting attendees instantly


  • Capture guest identity automatically through a simple QR scan


  • Create a unified profile for every arrival across the property


  • Ensure outlets know precisely who has arrived and why


  • Reduce lost data and missed guest interactions

WhatsApp-Powered Onboarding

Enable fast, frictionless guest onboarding through WhatsApp, no apps, no forms, no delays.


  • Arrival check-in is done instantly via WhatsApp


  • No app downloads required for guests


  • No manual forms or paperwork needed


  • Smooth and familiar experience with the channel guests trust most

Cross-Venue Journey Tracking

Know exactly where guests are heading across your property with real-time destination validation.


  • Track visits to restaurants, spa, lounges, pool, and meeting rooms


  • Outlet teams validate guest purpose with a single check


  • Understand guest flow patterns across the entire property


  • Detect bottlenecks or peak times instantly

  • Build complete journey insights for every visit

VIP & Repeat Visitor Recognition

Identify VIPs and returning guests instantly to elevate service the moment they arrive.


  • Automatic detection of repeat guests


  • Real-time alerts when high-value visitors arrive


  • Personalized greetings and tailored service moments


  • Build loyalty through smarter, faster recognition


  • Improve guest satisfaction with proactive experiences

FAQ

  • Do guests need to download an app?

    No. VIPark works entirely through WhatsApp. Guests simply scan a QR code and complete a fast, app-free onboarding experience.

  • How does VIPark identify guests?

    Guests scan a QR code on arrival. VIPark instantly creates a profile, captures basic details, and validates their visit purpose across restaurants, spa, lounge, pool, or meeting spaces.

  • Can VIPark track guests across different outlets?

    Yes. Every outlet can confirm the guest’s destination with one scan, giving you a complete view of their journey across the property.

  • How does the system collect feedback?

    VIPark automatically sends a WhatsApp rating request when the guest leaves. AI sentiment analysis highlights satisfaction trends and detects negative experiences early.

  • How long does setup take?

    Setup takes 3–7 days, depending on the property size. We handle everything. QR placement, WhatsApp configuration, staff onboarding, and outlet mapping.

  • What are the pricing options?

    Pricing is simple and predictable based solely on usage. No hardware, no installation fees, no complex licensing.

  • Can VIPark recognize VIPs and repeat guests?

    Yes. Repeat visitors and VIPs are identified instantly, allowing your team to personalize service from the first moment.

  • Is VIPark white-labeled?

    Yes. VIPark is fully white-labeled, allowing you to use your brand name, logo, and identity throughout the guest experience.

  • Who owns the data collected through VIPark?

    The venue owns all data. Once setup is completed, VIPark does not access your data, it remains fully under your control and exclusively stored for your property.